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What we do

E-Commerce Solutions

We build commerce experiences that make buying simple while giving your team control over products, orders and growth.

E-Commerce Solutions — illustrative visual

The service

Built around the outcome, not the buzzword

Commerce performance is decided long before a customer reaches checkout — in how products are categorised, how search and filtering behave under real catalogue sizes, and how quickly pages respond on mobile networks. We start by mapping the full journey from landing page to confirmed order, identifying the specific points — a confusing variant selector, an unexpected shipping cost, a broken coupon field — where buyers abandon, rather than applying generic best-practice fixes.

Platform choice follows the business model, not a default preference. A direct-to-consumer brand with seasonal drops may suit Shopify or Shopify Plus for speed of iteration; a business running promotions, loyalty logic or unusual pricing rules often needs a headless storefront decoupled from the commerce backend; a marketplace connecting multiple sellers typically requires custom order-splitting, vendor payout and commission logic that off-the-shelf platforms don't provide.

Checkout and payments carry disproportionate risk: a single misconfigured tax rule, currency rounding error or failed webhook can silently cost revenue for weeks before anyone notices. We integrate gateways — Stripe, regional processors, buy-now-pay-later providers — with explicit handling for partial refunds, failed retries and fraud screening, and connect inventory and fulfilment systems so stock levels, order status and shipping updates stay synchronised across every channel the store sells through.

Once the storefront is live, we treat merchandising and conversion as ongoing work rather than a one-off launch: structured data for product listings, page speed budgets, cart and checkout analytics, and A/B tests on the highest-traffic templates. The goal is a platform your team can operate and extend — adding products, channels or promotions — without needing a developer for every change.

Capabilities

What we can build together

Shopify and custom storefronts
Catalogue and checkout UX
Payment gateway integration
Inventory and fulfilment links
Marketplace and multi-channel sales
Conversion and performance optimisation

Designed for outcomes

  • 01A shorter, friction-free path from product discovery to completed checkout, with drop-off points identified and addressed rather than guessed at
  • 02Payment and fulfilment flows that reconcile cleanly against inventory and orders, reducing manual intervention during peak trading periods
  • 03A storefront architecture built to absorb campaign traffic spikes and new sales channels without a platform rebuild

What you receive

Tangible delivery, clearly documented

  • A full commerce journey audit mapping drop-off points from landing page through to confirmed order
  • A responsive storefront and checkout built and tested across the devices your customers actually use
  • Payment gateway, inventory and fulfilment integrations configured for refunds, retries and multi-channel stock sync
  • Analytics instrumentation and merchandising controls your team can run without ongoing developer support

Technology

Tools chosen for the job

We stay technology-flexible and select the stack around your existing environment, security constraints, team capability and long-term cost.

Shopify and Shopify Plus, including Liquid theme customisation and app-based extensionsHeadless commerce via Shopify Hydrogen, Commerce.js or a custom Next.js storefront on a commerce APIStripe, PayPal and regional gateways, plus buy-now-pay-later and local payment methodsERP, WMS and fulfilment APIs including NetSuite, Cin7 and courier integrations for order sync

Frequently asked

Questions about E-Commerce

How long does a typical e-commerce build take?

A Shopify storefront with standard integrations typically runs 6-10 weeks from discovery to launch. Headless or custom marketplace builds, which involve more integration work with payment, inventory and fulfilment systems, usually take 3-5 months. Timelines depend heavily on how much custom checkout logic and how many third-party systems need connecting.

Do you migrate existing stores, or only build new ones?

Both. Migrations from an older platform, or between Shopify plans, involve auditing existing product data, order history and SEO redirects before cutover, so search rankings and customer accounts aren't lost. We run migrations in a staging environment and validate against the live store before switching DNS.

How do you decide between Shopify and a custom build?

Shopify suits most direct-to-consumer catalogues and standard checkout flows. We recommend headless or custom architecture only when the business has requirements Shopify's checkout can't accommodate — complex B2B pricing tiers, multi-vendor payouts, or heavy personalisation — because custom builds cost more to maintain long-term.

How do you measure success after launch?

We track conversion rate by traffic source, cart abandonment at each checkout step, average order value and page load times on mobile. These are reviewed against a baseline set during the audit phase, and the merchandising and analytics setup we deliver lets your team keep tracking them after the engagement ends.

What's not included in a standard e-commerce engagement?

Ongoing paid advertising, copywriting for every product listing, and photography are typically handled separately or by your existing team — we scope those in only on request. Checkout, payments, inventory and fulfilment integration are core to every build, since a store that can't reliably process and ship orders isn't finished.

How we work

A clear path from idea to impact

  1. STEP 1

    Audit the customer journey

  2. STEP 2

    Design the commerce experience

  3. STEP 3

    Integrate operations and payments

  4. STEP 4

    Launch and optimise conversion

Have a challenge in mind?

Tell us what success looks like. We’ll help shape the right approach.

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